Contact Us

We've built a number of self-service tools into this web site to provide our customers with an easy and convenient outlet to get answers to all of their important questions. If you are contacting us about reading your bill, setting up a new account, cancelling or moving services, we encourage you to review the customer service section before contacting us.

Telephone Information Directory

Office Hours Monday — Friday 8:30-4:30
Windsor Utilities Commission (519) 255-2727
District Energy Windsor (519) 251-7300 ext. 343
Email Inquiries
After Hours Water Emergencies (519) 255-2727

Automated Directory

All Companies (519) 251-7300
Customer Call Centre (519) 255-2727
Fax (519) 255-7423

Underground Locating Services - Call Before You Dig!

Water Locates: 1-800-400-2255

Submit your Locate Request Online:
Ontario One Call

Mailing Addresses

Windsor Utilities Commission

787 Ouellette Avenue
P.O. Box 1625
Station A
Windsor, Ontario
N9A 5T7

Rhodes Drive Operating Centre

4545 Rhodes Drive
P.O. Box 1625
Station A
Windsor, Ontario
N8W 5T1

A.H. Weeks Water Treatment Plant

3665 Wyandotte St. East
Windsor, Ontario
N8Y 1G4

Other Contacts

EnWin Utilities
787 Ouellette Avenue
P.O. Box 1625   Station A
Windsor, Ontario   N9A 5T7

Corporate Communications: Barbara Peirce Marshall
(519) 255-2727 ext. 849
Financial Information: Victoria Zuber CFO
(519) 255-2888 ext. 769
Human Resources: (519) 255-2888 ext. 750
Purchasing (519) 251-7300 ext. 239
Services Not Listed (519) 255-2727


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