Welcome to WUC

At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable, and safe water that enhances the quality of life of Windsor's residences and businesses.

We are proud to deliver tap water into our customers homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.

 

Water Savers


System Flushing Operations

Enwin Water will be performing flushing operations on the water system throughout the City of Windsor on a predetermined, weekly basis starting in April and ending in October. The area targeted will be advertised in the Windsor Star in the Saturday paper immediately prior to commencing. Customers located in the targeted flushing areas may experience some mild colouring and sedimentation in their water during the period that the flushing is occurring. This is NOT harmful and should clear up quickly. We ask that you follow the guidelines listed below: Guidelines:

  • Fill some containers with water you may require during the duration of the work.
  • Laundry may be damaged due to discolouration of the water. Please avoid doing laundry until the flushing has completed work in your neighbourhood for that day.
  • Try not to run any hot water taps, as some discoloured water and sediment may be drawn into your hot water heater.
  • When the system flushing is finished and you experience discolouration, flow cold water through your interior faucets until the water is clear.
If you have any questions regarding the flushing operations in your neighbourhood, please contact us at info@enwin.com


WUC Announces Rate Increase for January 1, 2017

To ensure a continued supply of safe and reliable potable water, the Windsor Utilities Commission approved a rate increase for 2017.

Effective January 1, 2017, the basic consumption charge will increase from 51.9 cents per 55.7 cents per cubic meter for all consumption on after January 1, 2017

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Important Information: Mandatory Water Meter Replacement Program

WATER METERS ARE COMING

In conjunction with the City of Windsor Act (1936) and as authorized through section 195 of the Municipal Act, EnWin Utilities, on behalf of the Windsor Utilities Commission has established a Water Meter Replacement Program in order to ensure the continued accuracy of your water billings. Neptune Technology Group has been contracted to replace your water meter at no charge to you. You will not be billed for the meter replacement and installation, but all building owners are responsible for costs related to the installer gaining access to a meter location.

For more information click here.

Trifold PDF


The Windsor Drinking Water System Receives 100% Rating for the Third Consecutive Year

On September 10, 2014 the Ministry of the Environment and Climate Change (MOECC) carried out an announced inspection of the Windsor Drinking Water System for the inspection period August 29, 2013 through September 10, 2014 inclusive, the MOE issued a final inspection rating of 100% for the third consecutive year.

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