Welcome to WUC

At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable, and safe water that enhances the quality of life of Windsor's residences and businesses.

We are proud to deliver tap water into our customers homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.


Water Savers

WUC Announces Rate Increase for January 1, 2017

To ensure a continued supply of safe and reliable potable water, the Windsor Utilities Commission approved a rate increase for 2017.

Effective January 1, 2017, the basic consumption charge will increase from 51.9 cents per 55.7 cents per cubic meter for all consumption on after January 1, 2017

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Windsor Utilities Commission Institutes Final Phase of the Ministry of the Environment and Climate Change (MOECC) Lead Corrosion Protection Program

Windsor, ON: Windsor Utilities Commission announced today that it will launch its final phase of its MOECC Approved Lead Corrosion Control program. The regulation requires water utilities to protect all consumers at their "tap" if they exceed the 10% threshold for lead samples exceeding the 10 ug/L Maximum Acceptable Concentration (MAC).

For more information click here.

Cold Weather Facts

Tips to Prevent Frozen Pipes:

Being prepared and informed may help you avoid the messy and often expensive issue of frozen pipes.

Why Pipes Freeze

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

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Community Lead Testing

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Infrastructure Renewal Project Victoria Avenue (Wyandotte Street West to Erie Street West)

Windsor, ON: As part of an ongoing infrastructure renewal program by the Windsor Utilities Commission (WUC), D'Amore Construction 2000 Ltd. will undertake the following construction project, beginning Monday, June 13, 2016, weather permitting:

  • Construction of a new 300mm PVC watermain on Victoria Avenue from Wyandotte Street West to Elliott Street West and a new 200mm PVC watermain on Victoria Avenue from Elliott Street West to Erie Street West.

Please note that Victoria Avenue will be reduced to one lane and restricted to local traffic only for the duration of the project. The project is expected to take 10 weeks. While every effort will be made to minimize traffic impacts, occasional delays can be expected. To ensure the safety of our workers, we request that motorists exercise caution when approaching the construction site.

For more information click here.

Windsor Wins Best Tasting Water Award from the Ontario Water Works Association for the third time

Windsor ON: Windsor's water has been given the title, "Best Tasting in Ontario," by the Ontario Water Works Association (OWWA) - for the third time!

At the OWWA Convention, held May 1 to 4 at Caesars Windsor, ENWIN joined more than 100 exhibitors, and 900 delegates. All attendees were encouraged to take part by voting for the best tasting water.

For more information click here.

Important Information: Mandatory Water Meter Replacement Program


In conjunction with the City of Windsor Act (1936) and as authorized through section 195 of the Municipal Act, EnWin Utilities, on behalf of the Windsor Utilities Commission has established a Water Meter Replacement Program in order to ensure the continued accuracy of your water billings. Neptune Technology Group has been contracted to replace your water meter at no charge to you. You will not be billed for the meter replacement and installation, but all building owners are responsible for costs related to the installer gaining access to a meter location.

For more information click here.

Trifold PDF

Community Lead Sampling

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Windsor Utilities Commission Receives the 2014 Innovative Technologies Award

On November 19, 2014, the Windsor Utilities Commission (WUC) was awarded the 2014 Innovative Technologies Award for a Large Utility at the Canadian Water and Wastewater Association (CWWA) annual event, "Window on Ottawa".

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The Windsor Drinking Water System Receives 100% Rating for the Third Consecutive Year

On September 10, 2014 the Ministry of the Environment and Climate Change (MOECC) carried out an announced inspection of the Windsor Drinking Water System for the inspection period August 29, 2013 through September 10, 2014 inclusive, the MOE issued a final inspection rating of 100% for the third consecutive year.

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WUC Health & Safety - OHSAS 18001 Certified; Windsor Utilities Commission made the commitment to become one of the first utilities in the province to achieve the internationally recognized Health & Safety Standard, OHSAS 18001. Learn More »